Intermediate Highline

Cancellation Policy

Cancellations due to adverse weather will incur a full refund, however the cancellation is only at the discretion of Elevate Outdoors and depends on how the weather impacts the trip. Customers who choose to cancel due to weather without the full agreement of the guide will not receive a refund. Cancellations for any other reason must be made 10 days in advance of the reservation in order to receive a full refund. If a cancellation is made in less than 10 days prior to the reservation, the client will receive a refund minus a deposit of $25 per person in order to cover our administrative fees. Finally, a cancellation made in 48 hours or less will receive no refund. We often have to turn other clients away when we have a prior reservation, so canceled trips can lead our business to lose money. We hope you understand these policies. In extenuating circumstances such as family emergencies, exceptions might be made. Please give us a call if this is the case. If you would like to reschedule, please do so 10 days or more prior to your reservation. If we are unable to accommodate your rescheduling request, please refer to cancellation policies above.

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